Matanuska-Susitna Borough County Jail is a secure correctional facility located in Wasilla, Alaska. It serves the Matanuska-Susitna Borough by housing individuals who are awaiting trial, sentencing, or serving short-term sentences. The jail plays a vital role in public safety, offering structured programs, medical care, and communication services for inmates. Families, legal representatives, and community members rely on accurate, up-to-date information about inmate status, visitation rules, and facility operations. This page provides complete details about the jail’s services, policies, and contact information to help users get the answers they need quickly and clearly.
Location and Contact Information
The Matanuska-Susitna Borough County Jail is located at 101 W. Swanson Ave, Wasilla, AK 99654. This central location makes it accessible for visitors from across the borough. The main phone number for general inquiries is (907) 861-8100. For inmate-specific questions, the booking office can be reached at (907) 861-8500. The official website offers online tools for inmate lookup, visitation scheduling, and commissary deposits. Emergency contact is available through the same main line. All contact details are regularly updated to ensure reliable communication between the facility and the public.
Inmate Search and Roster Lookup
Finding an inmate at Matanuska-Susitna Borough County Jail is simple using the online inmate search tool. This system allows users to check current inmate status, charges, booking date, and expected release. The roster is updated daily to reflect new bookings, releases, and court updates. Searches can be done by entering the inmate’s full name or ID number. Results show key details like bond amount, court dates, and housing location. This tool helps families, lawyers, and advocates stay informed without needing to visit the jail in person.
How to Use the Inmate Search Tool
To search for an inmate, visit the jail’s official website and click on the “Inmate Roster” section. Enter the person’s first and last name exactly as it appears on legal documents. If you know the inmate ID, use that for faster results. The system will display a list of matching names with basic information. Click on the name to view full details. If no results appear, double-check the spelling or try a partial name. For help, call the jail’s public information line during business hours.
Offline Inmate Lookup Options
If you cannot access the internet, you can still find inmate information by phone or in person. Call (907) 861-8500 and provide the inmate’s full name and date of birth. Staff will assist with status checks during operating hours. Alternatively, visit the jail lobby and use the public kiosk or speak with front desk staff. Bring a valid photo ID and any known details about the inmate to speed up the process. Public information boards may also list recent bookings and releases.
Booking and Intake Process
When someone is arrested in the Matanuska-Susitna Borough, they are brought to the jail for booking. This process includes fingerprinting, taking a mugshot, and recording personal information. A health screening is done to identify medical or mental health needs. Inmates are assigned a housing unit based on security risk and behavior history. All personal items are stored securely, and inmates receive jail-issued clothing and bedding. The entire intake process typically takes 1–2 hours, depending on staffing and volume.
What Happens During Booking
During booking, staff collect fingerprints for background checks and enter them into state and federal databases. A digital mugshot is taken and stored as part of the official record. Inmates provide their full legal name, date of birth, address, and emergency contact. Medical staff conduct a brief health assessment, including questions about medications, allergies, and mental health. Inmates may be tested for infectious diseases. Once cleared, they are placed in a holding cell until assigned to a permanent housing unit.
Bail and Release Procedures
Bail allows eligible inmates to be released from jail while awaiting trial. The amount is set by a judge during a bail hearing, based on the severity of the charge, criminal history, and flight risk. Family members or legal representatives can post bail at the jail using cash, credit card, or through a licensed bail bondsman. Payment must be made in full. Once bail is processed, the inmate is released after completing paperwork and returning jail property.
How to Post Bail
To post bail, first confirm the amount by calling the booking office at (907) 861-8500. Then, go to the jail in person with valid ID and payment. Cash, credit cards, and debit cards are accepted. If using a bail bondsman, they will handle the payment for a fee (usually 10–15% of the bail amount). After payment, staff will process the release. The inmate must sign release forms and may need to attend future court dates. Failure to appear can result in rearrest and loss of bail funds.
Visitation Rules and Scheduling
Visitation at Matanuska-Susitna Borough County Jail supports family connections and inmate well-being. Both in-person and virtual visits are available. All visits must be scheduled in advance through the jail’s online portal or by calling the visitation office. In-person visits occur Monday through Friday from 9 AM to 6 PM. Virtual visits use a secure video platform and can be accessed from home. Each visit lasts up to 30 minutes. Visitors must follow strict rules to ensure safety and order.
In-Person Visitation Guidelines
Visitors must arrive 15 minutes early for security screening. A valid photo ID is required. Dress code rules prohibit revealing clothing, hats, sunglasses, or clothing with offensive images. No bags, phones, or food are allowed in the visiting area. Visitors may be searched before entry. Children under 18 must be accompanied by an adult. Inmates are limited to two visitors per session. Failure to follow rules may result in denied entry or future bans.
Virtual Visitation Process
Virtual visits are scheduled online and conducted through a secure video link. Visitors create an account, add funds, and book a time slot. The system sends a confirmation email with login details. On the visit day, log in 10 minutes early. The inmate will join from their housing unit. All virtual calls are monitored and recorded. Technical support is available during business hours. This option is ideal for families who live far away or have mobility challenges.
Inmate Communication Services
Inmates can stay in touch with family and legal advisors through phone calls, mail, and email. All communication is monitored for safety. Phone calls are made through a prepaid system. Family members can add money to an inmate’s phone account online or at kiosks in the jail lobby. Calls last 15–20 minutes and can only be made to approved numbers. Inmates cannot receive incoming calls.
Mail and Email Policies
Inmates may send and receive mail. Letters must be on plain paper in standard envelopes. No stickers, drawings, or Polaroid photos are allowed. Books and magazines must come directly from publishers or approved vendors like Amazon. All mail is inspected before delivery. Email is available through a secure online platform. Messages are screened and delivered within 24 hours. Inmates can reply using the same system. This method is faster than traditional mail and helps maintain strong family ties.
Commissary and Financial Services
The jail operates a commissary where inmates can buy snacks, hygiene items, and writing supplies. Funds must be added to an inmate’s account before purchases. Family and friends can deposit money online, by phone, or at kiosks in the jail lobby. Money orders sent by mail are also accepted, but personal checks and cash are not. Each inmate has a personal account that tracks deposits and spending.
How to Send Money to an Inmate
To send money, use the jail’s official online payment portal. Enter the inmate’s name and ID number, then choose the deposit amount. Payments are processed instantly. Kiosks in the lobby accept cash, credit, and debit cards. For mailed deposits, send a money order made out to the inmate’s full name. Include the inmate ID and your return address. Do not send cash or personal checks. Funds are available within 24 hours and can be used for commissary, phone calls, or medical co-pays.
Healthcare and Mental Health Support
All inmates receive medical care upon arrival and throughout their stay. A health screening identifies urgent needs like injuries, infections, or chronic conditions. Prescription medications are administered as prescribed. Dental and vision care are available for serious issues. Mental health services include counseling, therapy groups, and substance abuse treatment. Trained staff monitor inmates for signs of distress and provide support as needed.
Mental Health Programs
The jail offers individual and group counseling for inmates dealing with anxiety, depression, or addiction. Programs focus on coping skills, anger management, and relapse prevention. Inmates with severe mental illness may be transferred to specialized facilities if needed. Confidential sessions are held regularly, and participation is encouraged but not forced. These services aim to reduce recidivism and support successful reintegration into the community.
Rehabilitation and Educational Programs
Matanuska-Susitna Borough County Jail provides programs to help inmates build skills for life after release. Educational options include GED preparation and adult basic education. Vocational training covers carpentry, plumbing, electrical work, and computer skills. These classes are taught by certified instructors and often lead to industry-recognized certificates. Participation can improve job prospects and reduce the chance of reoffending.
Substance Abuse and Life Skills
Inmates struggling with addiction can join recovery programs that include detox support, counseling, and 12-step meetings. Life skills workshops teach budgeting, job searching, and conflict resolution. These programs are voluntary but strongly encouraged. Completion may be noted in court reports and considered during parole hearings. The goal is to prepare inmates for a stable, law-abiding life outside jail.
Security and Facility Operations
The jail uses modern security systems to protect inmates, staff, and visitors. Surveillance cameras monitor all areas 24/7. Electronic tracking helps staff know where inmates are at all times. Emergency protocols cover medical crises, fires, and security threats. Inmates are classified by risk level to ensure proper supervision. Staff receive regular training in safety, de-escalation, and crisis response.
Safety Protocols and Staff Training
All staff undergo background checks and complete initial training before working with inmates. Ongoing education includes use of force, mental health awareness, and cultural sensitivity. Drills are conducted monthly for fire, medical emergencies, and lockdowns. Inmates are searched regularly, and contraband is confiscated. The facility follows Alaska state regulations and national correctional standards to maintain a safe environment.
Community Partnerships and Outreach
The jail works with local police, courts, and social service agencies to support public safety. Partnerships help with inmate reentry, victim assistance, and crime prevention. Community tours and school visits educate the public about the justice system. Volunteer programs allow locals to mentor inmates or teach classes. These efforts build trust and promote rehabilitation over punishment.
Victim Support Services
Victims of crime can access resources through the jail’s victim assistance program. This includes notification of inmate release, safety planning, and referrals to counseling. The program respects victim privacy and operates under state law. Staff coordinate with local shelters and advocacy groups to provide comprehensive support. The goal is to protect victims while supporting fair treatment of inmates.
Frequently Asked Questions
Many people have questions about how the Matanuska-Susitna Borough County Jail operates. This section answers common concerns about inmate search, visitation, bail, and services. The information is based on current policies and official sources. For specific cases, always contact the jail directly. The goal is to provide clear, accurate answers that help families and legal professionals navigate the system with confidence.
How do I find out if someone is in Matanuska-Susitna Borough County Jail?
Use the online inmate search tool on the jail’s website. Enter the person’s full name or ID number. The roster shows current inmates, booking dates, charges, and release dates. If you can’t find the person online, call (907) 861-8500. Provide the inmate’s name and date of birth. Staff will check the system and confirm their status. You can also visit the jail in person and use the public kiosk. Bring a valid ID and any known details to speed up the process. The roster is updated daily, so information is usually current within 24 hours of booking.
What are the visiting hours and rules at the jail?
Visitation is held Monday through Friday from 9 AM to 6 PM. All visits must be scheduled in advance online or by phone. In-person visitors must bring a photo ID and follow the dress code—no revealing clothes, hats, or offensive images. Bags and phones are not allowed. Virtual visits are also available through a secure video system. Each visit lasts up to 30 minutes. Children must be supervised. Visitors who break rules may be banned. Check the website for updates, as hours can change due to staffing or emergencies.
How can I send money to an inmate?
You can send money online through the jail’s official payment portal. Enter the inmate’s name and ID, then choose the amount. Payments are instant. You can also use the kiosk in the jail lobby with cash, credit, or debit cards. Money orders sent by mail are accepted if made out to the inmate and include their ID number. Do not send cash or personal checks. Funds appear in the account within 24 hours and can be used for commissary, phone calls, or medical fees. Keep receipts for your records.
Can inmates make phone calls and receive mail?
Yes, inmates can make outgoing phone calls to approved numbers. Calls are limited to 15–20 minutes and funded through prepaid accounts. Family can add money online or at kiosks. Inmates cannot receive incoming calls. Mail is allowed but must follow strict rules. Letters should be on plain paper in standard envelopes. No stickers, photos, or homemade items. Books must come from approved vendors. All mail is inspected. Email is available through a secure system and is faster than regular mail. Both phone and mail help inmates stay connected with loved ones.
What programs are available to help inmates prepare for release?
The jail offers GED classes, vocational training in trades like carpentry and plumbing, and computer literacy courses. Mental health counseling and substance abuse programs are available. Life skills workshops teach job searching, budgeting, and conflict resolution. These programs aim to reduce recidivism by giving inmates tools for success. Participation is voluntary but encouraged. Certificates from vocational courses can help with employment. The jail partners with local organizations to support reentry into the community.
How do I post bail for someone in jail?
First, call the booking office at (907) 861-8500 to confirm the bail amount. Then, go to the jail with valid ID and payment. Cash, credit, or debit cards are accepted. You can also use a bail bondsman, who charges a fee (usually 10–15% of the bail). Once paid, staff process the release. The inmate must sign forms and may need to attend future court dates. If they fail to appear, bail money may be forfeited. Keep all receipts and court documents for your records.
Are mugshots public record, and can they be removed?
Mugshots taken during booking are generally public records in Alaska. Anyone can request them from the jail or sheriff’s office, often for a fee. However, if charges are dropped or the person is found not guilty, they may request removal. The process varies and may require legal help. Some third-party websites publish mugshots for profit, and removal can be difficult. The jail does not control these sites. For privacy concerns, consult an attorney familiar with Alaska public records law.
Official Website: https://www.matsugov.us/jail | Phone: (907) 861-8100 | Visitation Hours: Mon–Fri, 9 AM–6 PM